University of Houston Athletics

What's New at TDECU Stadium in 2020
9/17/2020 11:19:00 AM | Football
Protocols in place that prioritize fan safety
HOUSTON – As part of Houston Athletics' continual focus on creating the safest and most enjoyable gameday experience, Cougar fans can expect to see and enjoy a number of new pregame and in-game elements that will deliver a more enhanced and convenient experience at TDECU Stadium this fall.
With mobile ticketing, Houston Athletics fans will enjoy various benefits, including reduced wait lines and contactless exchanges delivering a safe and quicker experience when attending events, eliminating printing, delivery, loss or stolen tickets along with more convenient access and options in managing of tickets.
From their digital wallets, fans can scan their mobile device at the entrance for easy venue access. In the event a fan cannot attend a game, this new ticketing solution provides a convenient option to resell their tickets on StubHub directly from their mobile device.
Consistent with the new enhanced safety measures and protocols being implemented at Houston Athletics venues, fans are encouraged to pre-purchase cash parking passes for all home games that will provide a safer and more touchless experience on gamedays. Go to UHCougars.com/tickets to purchase your cash parking pass in advance of arriving on campus.
Parking passes can be downloaded onto your mobile phone. The pass will grant you admittance into designated cash parking lots on campus based on availability in each lot.
All parking lots will now open three hours prior to kickoff.
For complete gameday parking information, please click here.
As part of Houston Athletics enhanced safety and cleaning measures, all athletic venues will be regularly sanitized and disinfected in all high-frequency touch points and locations throughout our facilities.
All fans will be required to wear a mask or proper face guard shield while on university property and inside its venues; along with being asked to regularly wash their hands and properly distance themselves when possible.
TDECU Stadium capacity is currently being reduced to approximately 25 percent to maintain social distancing between fans. Hand sanitizer dispensers will be in place throughout the entire stadium. Plexiglass guards will be located at all points-of-sale, and social distancing markings will be installed to assist with queuing.
This reduced capacity model will allow UH Athletics to provide fans appropriate distancing during attendance at games this fall.
For this season, TDECU Stadium will open 90 minutes prior to the start of games for the general public.
There are five guest entrances to TDECU Stadium, so fans are encouraged to enter through the designated entrances outlined below that will assist in creating a safer and more convenient access experience for fans and guests.
Schroeder Gate 1
Northeast corner of the stadium at Legends Plaza
Highs school coaches' ticket pickup main box office
Recommended entrance if seated in sections 232-239, 332-335, loge box 36-42
ADA elevator to 200/300 level seats
ICON Gate 2
Southeast corner of stadium
Student entrance, all guests
Recommended entrance if seated in sections 101-105, 240-242, 301-306
Beth and Dan Bellow Club Entrance
South side of stadium
Club, suite level and south side loge box members
Recommended entrance if seated in club seats sections 106-112 and all suites
ADA elevator access to 300 level seats
Gate 3
Southwest corner of the stadium
All guests.
Media will call
Credentialed game day working staff entrance
Recommended entrance if seated in sections 113-121, 217-221, 307-315
Gate 4
North side of the stadium
All guests
UH player guest ticket pickup, visiting team player guest ticket pickup
Recommended entrance if seated in sections 122-131, 224-231, 323-331, loge box 27-35
Our guest experience inside TDECU Stadium remains a top priority. UH fans and guests will have the opportunity to enjoy new enhanced food and beverage services and options from concessionaire, Delaware North. Prepackaged food offerings will be available at concession stands throughout TDECU Stadium for the upcoming season.
As part of our efforts to create a safe and convenient gameday guest experience at TDECU Stadium this fall, we are now providing all guests mobile ordering options and in-seat delivery through the sEATz app. Fans can order beer, hot dogs and all their favorite concessions on their phone and have the order delivered directly to their seat location in minutes.
In addition, for fans who prefer a more traditional way of ordering food and drinks, sEATz will have "contactless" servers in the stands taking cashless concession orders with mobile tablets. Fans can place their concession order with the sEATz server, swipe their own credit card and in minutes a sEATz team member will deliver the order directly to the fan's seat location.
Download the sEATz app here for the safest and easiest way to order concessions on game day.
TAILGATING & FAN ZONES
In response to the ongoing COVID-19 pandemic, the University of Houston has announced that tailgating is prohibited on UH campus grounds and parking areas for the 2020 football season.
Game day tailgating events and gatherings that are canceled this year include:
• All public tailgating
• UHAA Party on the Plaza
• Shasta Square
• Cougar Walk
• CougaRV Village
• RedZone
• Kids Zone
Party Patios are available for the 2020 season and available for purchase.
The Cougar Club and Coach Bill Yeoman Hall will remain open at a reduced capacity level at all times.
Sideline access for Cougar Pride members will not be available for the 2020 season.
MOBILE TICKETING & PARKING
With an increased emphasis in safety, security and convenience for fans in mind, University of Houston Athletics announced in June that all ticketed sporting events will transition to a fully integrated mobile ticketing experience.With mobile ticketing, Houston Athletics fans will enjoy various benefits, including reduced wait lines and contactless exchanges delivering a safe and quicker experience when attending events, eliminating printing, delivery, loss or stolen tickets along with more convenient access and options in managing of tickets.
From their digital wallets, fans can scan their mobile device at the entrance for easy venue access. In the event a fan cannot attend a game, this new ticketing solution provides a convenient option to resell their tickets on StubHub directly from their mobile device.
Consistent with the new enhanced safety measures and protocols being implemented at Houston Athletics venues, fans are encouraged to pre-purchase cash parking passes for all home games that will provide a safer and more touchless experience on gamedays. Go to UHCougars.com/tickets to purchase your cash parking pass in advance of arriving on campus.
Parking passes can be downloaded onto your mobile phone. The pass will grant you admittance into designated cash parking lots on campus based on availability in each lot.
All parking lots will now open three hours prior to kickoff.
For complete gameday parking information, please click here.
ENHANCED SAFETY & WELLNESS PROTOCOLS
To assist with creating a safe environment and combating COVID-19, UH Athletics is encouraging all fans to participate in self-assessment screening prior to attending games this fall. Symptoms include but are not limited to fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headaches and loss of taste or smell. A link to the self-assessment can be found here.As part of Houston Athletics enhanced safety and cleaning measures, all athletic venues will be regularly sanitized and disinfected in all high-frequency touch points and locations throughout our facilities.
All fans will be required to wear a mask or proper face guard shield while on university property and inside its venues; along with being asked to regularly wash their hands and properly distance themselves when possible.
TDECU Stadium capacity is currently being reduced to approximately 25 percent to maintain social distancing between fans. Hand sanitizer dispensers will be in place throughout the entire stadium. Plexiglass guards will be located at all points-of-sale, and social distancing markings will be installed to assist with queuing.
VIDEOBOARD IMPROVEMENTS
During the summer, UH partnered with Daktronics to replace the feature videoboard in the west endzone of TDECU Stadium. The installation provides 3,000 square feet of 15mm, high definition resolution for enhanced, in-venue fan experience.REDUCED CAPACITY
Based on consultation and guidance with state and local health officials and university leadership, TDECU Stadium will currently operate at an approximate 25 percent of capacity this season.This reduced capacity model will allow UH Athletics to provide fans appropriate distancing during attendance at games this fall.
For this season, TDECU Stadium will open 90 minutes prior to the start of games for the general public.
There are five guest entrances to TDECU Stadium, so fans are encouraged to enter through the designated entrances outlined below that will assist in creating a safer and more convenient access experience for fans and guests.
Schroeder Gate 1
Northeast corner of the stadium at Legends Plaza
Highs school coaches' ticket pickup main box office
Recommended entrance if seated in sections 232-239, 332-335, loge box 36-42
ADA elevator to 200/300 level seats
ICON Gate 2
Southeast corner of stadium
Student entrance, all guests
Recommended entrance if seated in sections 101-105, 240-242, 301-306
Beth and Dan Bellow Club Entrance
South side of stadium
Club, suite level and south side loge box members
Recommended entrance if seated in club seats sections 106-112 and all suites
ADA elevator access to 300 level seats
Gate 3
Southwest corner of the stadium
All guests.
Media will call
Credentialed game day working staff entrance
Recommended entrance if seated in sections 113-121, 217-221, 307-315
Gate 4
North side of the stadium
All guests
UH player guest ticket pickup, visiting team player guest ticket pickup
Recommended entrance if seated in sections 122-131, 224-231, 323-331, loge box 27-35
CONCESSION & PREMIUM AREAS
TDECU Stadium will now be offering expanded cashless transaction options at all concessions, parking lots, merchandise and ticket booth locations throughout the venue and on gamedays.Our guest experience inside TDECU Stadium remains a top priority. UH fans and guests will have the opportunity to enjoy new enhanced food and beverage services and options from concessionaire, Delaware North. Prepackaged food offerings will be available at concession stands throughout TDECU Stadium for the upcoming season.
As part of our efforts to create a safe and convenient gameday guest experience at TDECU Stadium this fall, we are now providing all guests mobile ordering options and in-seat delivery through the sEATz app. Fans can order beer, hot dogs and all their favorite concessions on their phone and have the order delivered directly to their seat location in minutes.
In addition, for fans who prefer a more traditional way of ordering food and drinks, sEATz will have "contactless" servers in the stands taking cashless concession orders with mobile tablets. Fans can place their concession order with the sEATz server, swipe their own credit card and in minutes a sEATz team member will deliver the order directly to the fan's seat location.
Download the sEATz app here for the safest and easiest way to order concessions on game day.
TAILGATING & FAN ZONES
In response to the ongoing COVID-19 pandemic, the University of Houston has announced that tailgating is prohibited on UH campus grounds and parking areas for the 2020 football season.
Game day tailgating events and gatherings that are canceled this year include:
• All public tailgating
• UHAA Party on the Plaza
• Shasta Square
• Cougar Walk
• CougaRV Village
• RedZone
• Kids Zone
Party Patios are available for the 2020 season and available for purchase.
The Cougar Club and Coach Bill Yeoman Hall will remain open at a reduced capacity level at all times.
Sideline access for Cougar Pride members will not be available for the 2020 season.
GAMEDAY GUIDE
For information on Houston football's gameday procedures, please click here.Press Conference: Head Coach Willie Fritz Speaks to Media on the 2026 Transfer Portal Class
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