University of Houston Athletics
Houston to Establish Fan Experience Task Force
6/30/2015 12:00:00 AM | General
HOUSTON - In addition to the Fan Experience Headquarters announced Monday, Houston Athletics will also create the Houston Cougars Fan Experience Task Force designed to provide fans a voice in how their game experiences can be improved and how fans are affected by the current fan experience.
Throughout the 2014-15 year, Houston Athletics partnered with Lancaster Market Intelligence to survey Houston Football season ticket members with fan experience changes occurring for the 2015-16 year based off the survey results. With the creation of the Houston Cougars Fan Experience Task Force, fans will always have a voice!
Houston fans interested in joining the task force, should submit their information at UHCougars.com/fans. Members will be asked to serve a two-year term with quarterly meetings on or around the UH campus.
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"Two of the critical entities vital to the future growth and success of Houston Athletics are our student-athletes and our fans," said Houston Vice President for Athletics Hunter Yurachek. "We approach each decision with the best interests of our student-athletes and our fans in mind. In our roles we are not always afforded the opportunity to approach our events like a fan or a student-athlete. With that in mind, much like we have a student-athlete committee provide feedback on the student-athlete experience, we aim to engage with our fans and continue to explore how we can better serve our fans and improve the fan experience on a daily basis."
Houston fans will have the opportunity to visit the Houston Athletics Fan Experience Headquarters from 10 a.m. â€" 5:30 p.m., Monday through Friday, and during home gamedays at hours to be announced, at Gate 1 of TDECU Stadium. Visitors to the Fan Experience Headquarters during non-event days will have the opportunity to tour TDECU Stadium and experience the views from seats available to purchase. Houston fans will also have the access to a personal dedicated phone extension and a member retention specialist to handle renewals.
Houston fans can connect with Fan Experience Headquarters by phone, 9 a.m. to 5:30 p.m., Monday through Friday at 713-462-6647 and can purchase tickets online 24/7 at UHCougars.com/tickets.
Houston Athletics will be releasing new information on changes to the fan experience at home events over the next six weeks. Check UHCougars.com for updates throughout the summer and leading up to the 2015-16 academic year.
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2015 HOUSTON FOOTBALL SEASON TICKETS
With Tom Herman set to lead Houston in 2015, purchase your 2015 Houston Football season tickets now and secure your seat in TDECU Stadium at UHCougars.com/2015. Guarantee your place for a slate of seven home games including SEC opponent Vanderbilt. Join Coach Herman and secure your 2015 season tickets now.
2015 HOUSTON FOOTBALL SEASON TICKET RENEWALS
Season ticket members may renew in full or use an interest free payment plan. To be eligible for the seat upgrade process, season ticket members must renew their current season tickets. Seats not sold as season tickets in 2014 will immediately be made available for new sales at the beginning of the renewal process. For more information on season ticket renewals, transfers and upgrades, visit UHCougars.com/renew.
